During the covid-19 pandemic, the video call application, zoom, presented sustained growth for several months in which it generated large profits, something that continues to this day. The figures compiled by the data web Statistical indicate that, from the last quarter of the year 2020 and the last quarter of the year 2022, there was an increase of more than 500% in their profits.
In addition, the data indicates that the communication platform has generated 4,100 million dollars, a figure 650% higher than that of the year 2020.
This economic growth, however, cannot be maintained if, at the same time, developments are not carried out in the technology offered to users to improve their experience using the application service. That is why within the framework of your event, zoomtopiasome news was announced for the application services
The application of video calls will integrate their platforms a calendar service directly to its platform, which will allow users a better organization of his times during his attendance at virtual meetings and encounters.
Similarly, this function will also be available for devices mobile like cell phones Y tabletsso that your content is always visible to people.
On the other hand, a function of Mail, with which you can work. In addition, the conversations that are recorded within the application will have an instance of security that encrypts the content that is sent, so that only people can enter those data.
Virtual Avatars on Zoom
The inclusion of virtual avatars on the Zoom platform is not new, since at the beginning of the year the development of some with animal faces in the style of the Animoji from Apple. However, these digital images that replace the face and body of real people now also have human forms.
Like the style avatars Animojithese new versions would also have to be downloaded separately on the internet and, once that inconvenience is solved, users can make use of them as they wish.
What’s New in Zoom for 2023
In addition to the innovations already mentioned, zoom plans to launch in 2023 a platform virtual agent that combines Artificial intelligence with a chatbot that uses natural language processing and machine learning to quickly understand and solve customer problems.
Zoom VirtualAgent works around the clock across multiple support channels to deliver fast, personalized customer experiences, reduce the volume of calls to human agents, and drive significant operational efficiencies for businesses. According to the platform, it would not be available before 2023.
Zoom will also add in 2023 a function called Zoom Sport, that promotes collaborative work within the platform through the video format. It may be for ara to help foster inclusive discussionskeep colleagues connected, and bring seamless interactions from in-person work to distributed and hybrid teams throughout the day.
In line with the contact with virtuality, zoom a functionality called Zoom IQ Virtual Trainerwhich simulates a variety of sales situations to give salespeople a practice environment to hone their pitch, get feedback, and receive content suggestions in real time
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